Discovery Phase uncovers, identifies, and defines the issues and opportunities to improve processes/operations, finances/ROI. It is the first step in understanding what and where the issues are, and how to resolve them. This Phase involves collecting and understanding existing data, stakeholders, and processes (identifying use cases) to provide the foundation for the Solutioning Phase.

This phase immediately follows the Discovery Phase. The Solutioning Phase is the process of creating process, policy, and controls-based solutions that resolve prioritized issues while providing strategic direction. This Phase involves using conclusions learned from the Discovery Phase to create original, universal, and reusable organizational assets which can be applied across entities. The Board Roadmap is used as an outcomes-based guide in the Implementation Phase.

This is the final phase of investing in a Governance Framework, which builds upon the Solutioning Phase. This Phase provides tactical plans overlayed onto the strategic outcomes-based Board Roadmap, to achieve desired results.